Privacy Policy

Last updated: September 18, 2026

This policy covers the Ambi app and the ambiai.app website. Ambi is published by MV Software (France). Contact: [email protected].

What we collect

Your account: an anonymous identifier, an identifier for your installation of the app, and, if you sign in, your email address and, with Google, your name. Only to keep your plan yours and bring it back on a new phone.
What you create in the app: your goals, habits, tasks and the rest of your plan. Only to show it to you and keep it the same on all your phones.
Your chat messages and the photos you send in the chat. Only to answer you and keep your conversation on your phones. A photo is resized on your phone and sent without its location or other metadata.
The feedback messages you send us from the app. Only to read them and answer you.
Usage statistics: which features of the app you use and when. Only to improve the app, never what you write and never to follow you (see Usage statistics).
Crash and error reports. Only to find and fix bugs.
The email address you give on our website, used only to contact you about Ambi's availability.

What we use it for

To run the app: your account, your plan, the chat and feedback.
To keep the service secure.
To keep the app working, fix problems and improve it.
To contact you about Ambi's availability, if you left your email address on our website.

Who processes it

Google (Firebase): sign-in and app security.
An AI provider: writes the chat's replies from your messages, the photos you send and your plan.
Cloudflare: our servers, database and website, and the storage of the photos you send in the chat, in the European Union.
An email delivery provider: the emails that bring your feedback to us.
An analytics provider: usage statistics.
A crash reporting provider: crash and error reports.
Apple and Google: the App Store and Google Play.

They process your data only to provide their service to Ambi, and protect it at least as well as this policy does.

Some of these providers are outside the European Union, mainly in the United States. These transfers rely on the EU–US Data Privacy Framework or on the European Commission's standard contractual clauses. Write to [email protected] for the name of each provider and the safeguards in place.

Usage statistics

The app records which features are used, for example that a task was created, a habit checked or a screen opened. It never records what you write: no titles, notes or chat messages.

These statistics are tied to a random identifier of your installation, never to your account or your email address. The identifier is replaced every 13 months, and when you sign out or delete your account. We use them only to improve the app, looking at aggregated figures, never for advertising. They are kept for at most 25 months.

You can object at any time by writing to [email protected].

Purchases

Purchases are processed by Apple or Google. We don't receive your payment details.

Security

Your data is encrypted in transit (HTTPS), and access to it is restricted to what running the service needs.

Keeping and deleting

We keep your data while your account exists.

The photos you send in the chat are stored only so your conversation looks the same on all your phones. They are kept on our servers in the European Union, used for nothing else, and deleted when you delete the message or your account. They also stay on your phone until you sign out or delete your account.

To delete your account and its data, open Ambi, then Settings → Account → Delete account (Delete account data if you haven't signed in). Without the app, email [email protected] from your account's email address and we delete it for you.

Deleting erases your account, your plan, your chat messages, the photos you sent and your feedback messages from our servers. Our database backups expire within 30 days. Usage statistics are not tied to your account: they expire on their own after at most 25 months. To remove the email address you left on our website, email us.